❓ Frequently Asked Questions (FAQs) – Bunkari

🛍️ Orders & Shopping

1. How do I place an order on Bunkari?

Simply browse your favorite products, select size or variant (if applicable), add to cart, and proceed to checkout.
Fill in your details and confirm your order — it’s quick and easy.

2. Can I order without creating an account?

Yes. You can place an order as a guest without creating an account.

3. Are all products original?

Absolutely. Bunkari sells 100% original and authentic products sourced from trusted and verified brands only.

4. Do product colors look exactly the same in real?

We try our best to display accurate colors. However, slight color variations may occur due to lighting and screen settings.

💳 Payments

5. What payment methods are available?

We currently offer:

• Cash on Delivery (COD)

• Online Bank Transfer (if applicable)

6. Is Cash on Delivery available all over Pakistan?

Yes, COD is available in most cities across Pakistan.

🚚 Shipping & Delivery

7. How long does delivery take?

Orders are usually delivered within 3–5 working days, depending on your location.

8. Do you deliver nationwide?

Yes. We deliver to all major cities and towns across Pakistan.

9. How can I track my order?

Once your order is shipped, you will receive a tracking number via SMS or WhatsApp.

🔁 Returns & Exchanges

10. What is your return policy?

We accept returns or exchanges only if the product is:

• Damaged

• Defective

• Incorrectly delivered

Requests must be made within X days of receiving the order.

11. Can I return items if I don’t like them?

Due to hygiene and brand policies, we do not accept returns for change of mind.

12. Who pays for return shipping?

If the mistake is from our side, we will cover the return shipping.
Otherwise, shipping charges may apply.

📏 Sizes & Products

13. How do I choose the right size?

Please refer to our Size Guide page before placing an order.
If you’re unsure, contact our support team for assistance.

14. Are products stitched or unstitched?

Product details clearly mention whether the item is stitched or unstitched.

📞 Customer Support

15. How can I contact Bunkari?

You can contact us via:

• WhatsApp

• Email

• Contact Us page

Our support team is available Monday to Saturday, 12 AM – 12 PM.

16. Can I cancel my order?

Orders can only be canceled before dispatch.
Please contact us as soon as possible for cancellation requests.

17. What if my order arrives damaged?

If your order arrives damaged, please contact us immediately with clear photos.
We’ll resolve the issue promptly.

🔐 Security & Privacy

18. Is my personal information safe?

Yes. We take customer privacy seriously and ensure secure handling of all personal data.

🤍 Still Need Help?

If your question isn’t listed here, feel free to reach out —
We’re always happy to help 💬

🌸 Bunkari

Authentic Brands | Trusted Shopping | Nationwide Delivery